Apavin and Wati
A Wati alternative for teams that are not only on WhatsApp
The short answer
Apavin is an alternative to Wati for businesses whose customers use WhatsApp and also Instagram, email, SMS and phone. All twelve channels thread into one history per customer, prices are shown in rupees as well as dollars, and you connect your own WhatsApp Business account so Meta bills you at cost.
What Wati is
Wati is a WhatsApp Business API platform, widely used in India and South East Asia for WhatsApp first sales and support.
Who it suits
Businesses whose customer conversations are essentially all WhatsApp, and who want tooling built narrowly and deeply around that one channel.
If every customer conversation you have happens on WhatsApp, a WhatsApp specialist is a reasonable choice, and Wati is an established one in this market.
Most businesses find that is not quite true. The same customer sends an Instagram DM about a product, a WhatsApp message about delivery, and an email when they want a GST invoice. Three tools means three histories and a customer who has to repeat themselves.
Apavin threads by person. WhatsApp is one channel of twelve, and the customer record is the same whichever door they came through.
Pricing is set in US dollars and written for India as well: every figure is also shown in rupees at the live rate on the day, so you are never converting in your head, and an Indian business pays that rupee equivalent by UPI, card, netbanking or wallet. Nothing renews automatically, so you extend when you choose.
How it works
- 1Connect WhatsApp firstYour own Business account through the Cloud API, so Meta bills you at cost.
- 2Add the channels that followInstagram, Messenger, email and SMS are the usual next three.
- 3Load catalogs for real answersImport products by CSV or TSV so the assistant quotes exact prices and stock.
- 4Pay when you choose toUPI, card or netbanking, with no automatic renewal and no contract to exit.
At a glance
| Channels | Twelve, with WhatsApp as one of them |
|---|---|
| Pricing in India | Set in US dollars, payable in rupees at the live rate |
| Auto renewal | None, you extend when you choose |
| WhatsApp fees | Billed to you by Meta at cost |
| Built in | India, designed and supported locally |
Frequently asked
Is Apavin cheaper than a WhatsApp only tool?＋
That depends on your volume and team size, and it would be dishonest to promise. The saving usually comes from replacing several tools with one rather than from a lower headline price.
Can I pay in rupees?＋
Yes. The price is set in US dollars, and an Indian business pays the rupee equivalent at the live rate on the day by UPI, card, netbanking or wallet. Businesses outside India pay in US dollars by card. Either way the exact amount is shown at checkout before you confirm.
Do you support GST invoicing?＋
Apavin bills through Cashfree. Talk to us about your invoice requirements before you subscribe rather than after.
Every conversation, one calm inbox.
Twelve channels, one thread per customer, and an AI teammate that handles the routine. Three days free.
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