Integrations
Each of these connects to your own account, so platform fees stay at cost and your numbers, pages and mailboxes remain yours. Conversations from all of them thread per customer rather than per channel.
Connect WhatsApp Business to a shared inbox your whole team can answer from, with AI drafts, routing rules and ad attribution.
Answer Instagram DMs from a shared inbox alongside every other channel, with AI drafts, assignment and full conversation history.
Bring Facebook Messenger conversations into a shared team inbox with routing, AI drafts and ad attribution on every chat.
Run Telegram support through a shared inbox with assignment, AI drafts and one customer history across every channel.
Answer LINE Official Account messages from a shared inbox alongside every other channel, with routing and AI drafts.
Connect a Viber bot to a shared team inbox and answer Viber customers alongside WhatsApp, email and calls.
Bring WeChat Official Account messages into a shared inbox your team answers from, alongside every other channel.
Run two way business SMS from a shared inbox using your own Twilio account, threaded with every other channel.
Log Dialpad SMS, missed calls and voicemail transcripts into the same customer thread as their chats and emails.
Connect Zoho SalesIQ website chat to a shared inbox so visitor conversations sit beside WhatsApp, email and calls.
Bridge any website chat widget into a shared team inbox using a signed inbound webhook and an outbound reply URL.
Connect Gmail, Outlook or any IMAP mailbox to a shared inbox with assignment, AI drafts and structured message rendering.