Zoho SalesIQ integration
Zoho SalesIQ chat in a unified inbox
The short answer
Apavin connects Zoho SalesIQ through OAuth so website chat conversations arrive in the same inbox as your messaging channels. Connection is one click from Settings, Channels, and Apavin supports every Zoho data centre region.
Zoho SalesIQ is a capable live chat and visitor tracking product, and plenty of teams already run it on their website. The gap is that website chat then lives apart from WhatsApp, Instagram and email, so a visitor who chats today and emails tomorrow appears twice.
Apavin connects SalesIQ over OAuth rather than pasted API keys, and mints hourly access tokens from a refresh token. Your data centre region is respected, whether that is India, the EU, Australia or elsewhere.
Zoho CRM contacts sync alongside, so the customer record and the conversation history point at the same person.
How it works
- 1Start the OAuth flowClick connect in Settings, Channels and authorise Apavin against your Zoho account.
- 2Pick the departmentChoose which SalesIQ department and screen name Apavin should watch.
- 3Confirm the regionApavin supports the Zoho data centres, including India, the EU, Australia and Japan.
- 4Answer everything in one queueSalesIQ chats thread with the rest of that customer's history.
At a glance
| Connection type | OAuth, one click from Settings |
|---|---|
| Token handling | Hourly access tokens minted from a stored refresh token |
| Regions | India, com, EU, Australia, Japan, Canada, Saudi Arabia, UK |
| CRM | Zoho CRM contact sync available alongside |
Frequently asked
Do I have to leave Zoho SalesIQ?＋
No. SalesIQ keeps running on your website. Apavin gives your team one place to answer it from, alongside every other channel.
Which Zoho regions are supported?＋
India, com, EU, Australia, Japan, Canada, Saudi Arabia and the UK data centres.
Is this an API key paste?＋
No. Connection is a one click OAuth flow, and Apavin refreshes access tokens automatically.
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